Words to know

a meeting where a manager talks about how well you've done your job

try to improve something

be in control of something and know what's happening with it

Step 1 of 5

Listen first

No text yet. Listen for who, where and what goes wrong.

YukiJun

Practice · 3 min

Shadow Yuki first. She gives hard feedback in a fair way: a fact ("three of your last five"), then a kind reading of it ("I'm not saying you're careless"). Keep her tone even through both. Then take Jun's part. He listens instead of defending himself; "That's probably true" should sound honest, not defeated.

  1. YukiThanks for coming in, Jun. This is your yearly review, so let's start with the good parts.
  2. JunOkay. That makes me a little nervous about the other parts.
  3. YukiDon't be. It's been a strong year. The client feedback on the Osaka station project was excellent.
  4. JunThank you. That project was a lot of late nights.
  5. YukiIt showed. Your designs were the reason we won the second phase.
  6. JunThat's good to hear. So, what should I work on?
  7. YukiDeadlines. Three of your last five reports came in late. Not by much, but it adds up.
  8. JunThree? I didn't realize it was that many.
  9. YukiI'm not saying you're careless. I think you take on too much and then run out of time.
  10. JunThat's probably true. I find it hard to say no when someone asks for help.
  11. YukiThat's a good quality. But if you're helping everyone, your own work slips.
  12. JunSo what do you suggest?
  13. YukiTell me when you're getting overloaded. I'd rather move a deadline early than find out late.
  14. JunThat's fair. And maybe I could send you a short update every Friday, so you're on top of what I'm doing.
  15. YukiI like that. It helps both of us.
  16. JunAnything else before we finish?
  17. YukiOnly that I'd like you to lead the next project. If the deadlines are under control, it's yours.
  18. JunReally? Then I have a very good reason to fix this.

Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.