Words to know
cancel plans you made with someone
agree to more work than you can manage
talk to someone briefly, often about a problem
Step 1 of 5
Listen first
No text yet. Listen for who, where and what goes wrong.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
- OliverText hidden. Listen first.
- MiaText hidden. Listen first.
Practice · 3 min
Shadow Mia first. She's annoyed, but she's on his side, so her lines are direct without being cold. "Oliver, it's November" should land flat and a little funny. Then take Oliver's part. His excuses get weaker as the scene goes on; let "Fine" sound like he's finally agreeing with himself.
- MiaOliver, I got your message. You're canceling dinner again?
- OliverI'm really sorry. The client moved the deadline to Monday, and my manager asked me to fix the report.
- MiaThat's the third time this month you've canceled on me.
- OliverI know. It's not about you. I haven't seen anyone outside work in weeks.
- MiaWhen did you last do something in London that wasn't work?
- OliverI went to the gym in September, I think. Once.
- MiaOliver, it's November.
- OliverI know how it sounds. But if I say no, someone else has to do it, and they're busy too.
- MiaHow many projects are you on right now?
- OliverFour. Five, if you count the one I'm only helping with.
- MiaThat's too many. You're taking on too much, and nobody stops you because you keep saying yes.
- OliverSo what do I do? Refuse the report?
- MiaNo. But have a word with your manager tomorrow. Tell her you can't do five projects well.
- OliverWhat if she thinks I can't handle it?
- MiaShe'll think that anyway if you fall apart in March. Better she hears it now, from you.
- OliverFine. I'll talk to her in the morning.
- MiaGood. And dinner moves to Saturday. If you cancel again, I'm bringing the food to your desk.
- OliverSaturday. I promise. I'll even turn my phone off.
- MiaI'll believe that when I see it.
Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.