Hana's university group in Seattle is still waiting for Tyler's part of a project. Listen for how she raises it directly but kindly, and how he takes responsibility.

Step 1 of 6

Listen first

No text yet. Listen for who, where and what goes wrong.

HanaTyler

Practice · 3 min

Record Tyler's line "And then I didn't." Echo Hana's words exactly, with a small drop in your voice on "didn't." Compare with the model. Repeating the other person's words and agreeing with them is a quick, honest way to own a mistake without a long excuse.

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Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.