Words to know
teach a new person how things work
become comfortable in a new place or job
feel happy about something that will happen
Step 1 of 5
Listen first
No text yet. Listen for who, where and what goes wrong.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
- TylerText hidden. Listen first.
- SophiaText hidden. Listen first.
Practice · 3 min
Shadow Tyler first. "Actually, I work here" corrects someone without making them feel bad; keep it light, almost amused. Then take Sophia's part. She apologizes once and then takes care of him. Let "Not at all" come quickly and warmly, and keep her advice about the weather dry.
- SophiaGood morning. Are you here for a meeting? Reception is on the ground floor.
- TylerActually, I work here. As of today. I'm Tyler, the new data analyst.
- SophiaOh, I'm so sorry. I thought you were a visitor. I'm Sophia. I'm on the data team too.
- TylerNo problem. The security guard thought I was delivering something.
- SophiaThat's not a great start. Did anyone meet you downstairs?
- TylerNot yet. My manager's email said nine o'clock, but she isn't here.
- SophiaShe's on a train from Glasgow. It was delayed this morning.
- TylerSo I'm on my own until then?
- SophiaNot at all. I'll show you the ropes until she gets here. Let's start with the coffee.
- TylerHonestly, that's the most important thing.
- SophiaAgreed. The machine on this floor is broken, so everyone goes up to the fifth.
- TylerGood to know. Where are you from? I hear an American accent.
- SophiaChicago. I moved to Edinburgh four years ago. You?
- TylerAustin. I got here last week. I'm still getting used to the weather.
- SophiaYou never really get used to it. You buy a better coat.
- TylerI'll add that to the list. How long did it take you to settle in?
- SophiaAbout a month at work. Longer for the city. But people here are kind once you ask.
- TylerThat's good to hear. I'm looking forward to this, even if the guard thinks I'm a delivery guy.
- SophiaI'll talk to him myself. Come on, let's find you a desk before the good ones go.
Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.