It doesn't hurt to ask

Shadow Hana first. The whole scene works because she asks lightly and accepts no gracefully. "It doesn't hurt to ask" should sound like a shrug, not a complaint. Then take the agent's part. He's dry and helpful; let "Everyone says that" come out with a small smile.

1. AgentGood morning. Where are you flying today?
2. HanaSeattle, please. Here's my passport.
3. AgentThank you, Ms. Sato. Are you checking any bags?
4. HanaOnly this one. Can I ask something? Is there any chance of an upgrade today?
5. AgentLet me look. Business class is completely full, I'm afraid.
6. HanaThat's okay. It doesn't hurt to ask.
7. AgentIt never does. Is it for comfort, or do you need to work on the flight?
8. HanaBoth, really. I have to finish a report before a meeting when I land.
9. AgentI can't move you up, but I have an exit row seat with much more legroom. There's no charge today.
10. HanaIs there room for a laptop?
11. AgentPlenty. And it's on the aisle, so you won't have to climb over anyone.
12. HanaThat's great. I'll take it.
13. AgentYou'll need to help in an emergency, if there is one. Are you comfortable with that?
14. HanaYes, of course. I'll read the card.
15. AgentEveryone says that. Please actually read it.
16. HanaI promise. Is there anything I can do to get upgraded in the future?
17. AgentHonestly, fly with us more often, and check in early. Frequent fliers get the first chance.
18. HanaNoted. Thank you. This is much better than my middle seat.
19. AgentMy pleasure. Boarding starts at ten forty, from gate fifty-two.