Words to know
have a friendly, informal talk
suggest someone for a job, role or prize
take on more responsibility when it's needed
Step 1 of 5
Listen first
No text yet. Listen for who, where and what goes wrong.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
- LiamText hidden. Listen first.
- MiaText hidden. Listen first.
Practice · 3 min
Shadow Liam first. His worry comes out in a rush: "Did I do something wrong?" Say it fast, then let his voice slow down as the good news sinks in. "Me?" should be real surprise. Then take Mia's part. She's warm and certain; stress the evidence: "every new hire", "for months".
- MiaLiam, have you got ten minutes this afternoon? I'd like to have a chat.
- LiamSure. Is everything okay?
- MiaEverything's fine. Three o'clock, in the small room?
- LiamThree o'clock. See you then.
- LiamOkay, I've been worrying since lunch. Did I do something wrong?
- MiaWhat? No. Why would you think that?
- Liam"Can we have a chat" usually means bad news. And you didn't say what it was about.
- MiaI'm sorry. That's my fault. It's actually good news. At least, I hope you'll think so.
- LiamOkay. Now I'm nervous in a different way.
- MiaKenji is moving to the Osaka office in January. His team will need a new lead.
- LiamAnd you want me to help find someone?
- MiaNo, Liam. I want to put you forward for the role.
- LiamMe? I've only been here two years.
- MiaAnd in those two years, you've trained every new hire. People already come to you with questions.
- LiamI never thought of that as leading. I was only helping.
- MiaThat's what leading mostly is. You've been stepping up for months without the title.
- LiamCan I think about it over the weekend? It's a big change.
- MiaOf course. Talk to Kenji too. He'll give you the honest version.
- LiamThank you, Mia. And next time, maybe put "good news" in the first message.
- MiaNoted. I'll never send "Can we have a chat?" on its own again.
Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.