Sofia's landlord in Toronto wants a big rent increase at renewal time. Listen for how she negotiates without getting emotional, and what she uses as leverage.

Step 1 of 6

Listen first

No text yet. Listen for who, where and what goes wrong.

LandlordSofia

Practice · 3 min

Record Sofia's line "It's been on your list since March." Say it calmly, with a small smile in your voice, and stress "since March." Compare with the model. Repeating his own words back to him is the whole joke, and a flat, friendly delivery makes the point without starting an argument.

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Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.