- 01Answering a work call“Good morning, this is Kavya in accounts. How can I help you?”
- 02Saying you'll call back“I'm in a meeting right now. Can I call you back at three?”
- 03Putting a caller through“That's not my team, but I can put you through to someone who knows.”
- 04Leaving a clear message“Hi, it's Mateo from the Chicago office. Please call me back when you can.”
- 05Getting the details right“Could you spell that for me? I want to get it right.”
- 06A call about a late order“Let me check with the warehouse and get back to you by four.”