Words to know
catch up on everything a new job or project involves
hire someone or get them to join a project
old but still in use, and hard to change (of technology)
Step 1 of 5
Listen first
No text yet. Listen for who, where and what goes wrong.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
- EricText hidden. Listen first.
- Li NaText hidden. Listen first.
Practice · 3 min
Shadow Li Na first. She's the steady senior engineer; her questions are short and practical: "Whatever slows you down." Then take Eric's part. He's anxious at the start and more confident as the list grows. Stress the numbers that make his case: "forty minutes", "two hours, twenty people".
- EricLi Na, did you get the email from the new CTO?
- Li NaThe one asking every engineer to send her a list? Yes. What are you going to write?
- EricI don't know. I'm worried it's a trap. New bosses love to replace everything.
- Li NaShe's been here three days. She's trying to get up to speed, not replace us.
- EricThen why bring someone on board from outside? Why not promote someone here in Shenzhen?
- Li NaBecause the board wants us to ship faster, and she's done that before.
- EricOkay. So what goes on the list?
- Li NaWhatever slows you down. What would you fix if you had a free month?
- EricThe build system. It takes forty minutes to test one small change.
- Li NaForty minutes? Put that at the top.
- EricAnd the legacy code in the thermostat app. Nobody who wrote it still works here.
- Li NaGood. That's two. Anything that isn't technical?
- EricThe weekly status meeting. Two hours, twenty people, and three of them talk.
- Li NaI'm not sure you should say that to the CTO in her first week.
- EricYou told me to be honest.
- Li NaHonest, yes. Maybe say the meeting could be shorter, instead of counting who talks.
- EricFine. Three points, polite version. If she fixes the build system, I'll forgive her anything.
- Li NaWrite that sentence, too. People like knowing what would make you happy.
Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.