When you need this

A big department store has everything on six floors, and the staff are there to help, but they don't follow you around. You'll talk to them for three reasons: to find a section, to ask about a size or a price, and to pay or return something. Each one takes a single, short question.

If a salesperson comes up and asks "Can I help you find anything?" and you want to look alone, "I'm just looking, thanks" is the polite answer. They'll smile and leave you alone. It's not rude; it's what everyone says.

Phrases

asks where a section or item is

asks for the floor of a department

tells a salesperson you don't need help now

asks for another size

asks for a different color

asks where you can try clothes on

asks to try clothes before you buy

says the size isn't right

asks if the price is lower than normal

asks if and how you can bring it back

asks them to wrap it as a present

tourist tax refunds exist in many countries, but not in most US states

Say it out loud

Tap a sentence to hear it. Say it after the voice.

Practice · 3 min

Say the line that fits. Situation on the left, one natural line on the right.

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Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.