A hotel guest can't get online in his room. Listen for why the password doesn't work, and for how the clerk finds the problem.

Step 1 of 6

Listen first

No text yet. Listen for who, where and what goes wrong.

HarutoClerk

Practice · 3 min

Record the clerk's question, "Is the S a capital letter?" and Haruto's answer, "Oh. No, I typed a small s." The "Oh" is the sound of someone finding their own mistake. Compare with the model.

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Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.