A man calls a dentist's office to change his appointment. Listen for why he can't come, and for the new day and time.
Step 1 of 6
Listen first
No text yet. Listen for who, where and what goes wrong.
- AssistantText hidden. Listen first.
- TylerText hidden. Listen first.
- AssistantText hidden. Listen first.
- TylerText hidden. Listen first.
- AssistantText hidden. Listen first.
- TylerText hidden. Listen first.
- AssistantText hidden. Listen first.
- TylerText hidden. Listen first.
- AssistantText hidden. Listen first.
- TylerText hidden. Listen first.
Practice · 3 min
Record Tyler's line, "Sorry, I have to work late that day. Can I change it?" Giving a short reason before the question makes the request sound fair. Keep the reason flat and the question rising. Compare with the model.
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Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.