It's a heat wave in Shanghai, and Jun calls his building manager late at night because his air conditioning is blowing warm air. Listen for how they bargain, and where she draws the line.

Step 1 of 6

Listen first

No text yet. Listen for who, where and what goes wrong.

JunManager

Practice · 3 min

Record the manager's line "Now you're pushing it. But put it in writing, and I'll pass it on to the owner." Say "now you're pushing it" with a little smile, then switch to a practical, even tone for the rest. Compare with the model. The change of tone shows she's teasing him, not refusing him.

Your recording stays on this device. Nothing is uploaded.

Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.