Mateo, who works in Shenzhen, has sent a complaint about the new schedule to the whole team chat. Listen for how Li Na calms him down with quick, practical questions.
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Listen first
No text yet. Listen for who, where and what goes wrong.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
- Li NaText hidden. Listen first.
- MateoText hidden. Listen first.
Practice · 3 min
Record Li Na's line "Then you can still delete it for everyone. Do it now, don't think." Say it quickly and evenly, with a firm stop after "now." Compare with the model. In a small crisis, short commands in a calm voice sound helpful, not bossy.
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Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.