Charlotte wants to change the weekly meeting her colleague Arjun runs at their office in Singapore. Listen for how she criticizes the meeting without criticizing him.

Step 1 of 6

Listen first

No text yet. Listen for who, where and what goes wrong.

CharlotteArjun

Practice · 3 min

Record Charlotte's line "Not too long, exactly. More that most of it could probably be a written update." Stress "exactly" lightly and say "probably" quickly. Compare with the model. "Not X, exactly. More that..." lets you correct someone's summary of your opinion without saying they're wrong.

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Say it today

Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.