A man goes to the front desk of his gym in Dubai to cancel his membership. Listen for how the staff member tries to keep him, then gives in gracefully.
Step 1 of 6
Listen first
No text yet. Listen for who, where and what goes wrong.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
- MemberText hidden. Listen first.
- StaffText hidden. Listen first.
Practice · 3 min
Record the member's line "I don't think a cheaper plan fixes the part where I don't come." Say it with a small laugh in your voice, and stress "don't come." Compare with the model. A dry joke at your own expense is a friendly way to say no to a sales offer.
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Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.