Words to know
a free item a company hands out to promote itself
get noticed because it's different from the rest
finally be in a place or situation you didn't plan
Step 1 of 5
Listen first
No text yet. Listen for who, where and what goes wrong.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
- JakeText hidden. Listen first.
- BellaText hidden. Listen first.
Practice · 3 min
Shadow Bella first. She wins the argument with questions, not orders. Let "And how many of them came from a company you remember?" rise slowly, so Jake has time to see where it's going. Then take Jake's part. He gives in with good humor; make "Okay, none" sound like a laugh at himself.
- JakeBella, the order for the swag bags is due today. I'm thinking pens, stickers, and a mug.
- BellaPens? Jake, how many free pens do you have at home?
- JakeI don't know. Forty?
- BellaAnd how many of them came from a company you remember?
- JakeOkay, none. But pens are cheap. We can fill two thousand bags.
- BellaTwo thousand bags that end up in hotel trash cans all over Chicago. Every booth gives out the same things.
- JakeSo what do you want to give them? We make bike parts. We're not a luxury brand.
- BellaExactly. So let's give out something a cyclist would actually use. A small repair kit.
- JakeA repair kit? That's at least four dollars each.
- BellaSo we make five hundred bags instead of two thousand, and we give them to real buyers.
- JakeHow do we know who's a real buyer?
- BellaThey talk to us for five minutes. Then they get the bag. Not before.
- JakeI like that. It makes the bag feel like a reward.
- BellaAnd it stands out. People will ask each other what's in it.
- JakeFine. Five hundred kits with our logo. But I'm keeping the stickers. People love stickers.
- BellaDeal. Stickers stay. Pens go.
- JakeI'll call the supplier before lunch. Do you think they can do it in two weeks?
- BellaAsk. If they can't, we'll find someone who can.
Say it today
Use it once in a real conversation before tomorrow. Out loud counts, even to yourself.